For those of us lucky enough to have an iPhone, you know they are pricey and would do anything to ensure its protection. Otterboxes are designed to protect your iPhone from damages, like breakage or digs from dropping it. Hence, helping you avoid costly repairs and to improve its longevity, and a better trade-in value should you want to upgrade your phone later. Otterbox has competitors that may have better pricing, provide more appealing styles, or have a more improved Customer Service.
In order to decide on an Otterbox, you first need to know what you need from it.
Here is a checklist of things to consider when buying a Protective Case for your expensive iPhone:
- Cost: Know your budget and make sure your product choice gives you the ‘best bang for your buck’
- Quality: How robust it should need to be in order to balance with the cost and function. You get what you pay for so be sure you don’t cheap out on an inexpensive protective case that doesn’t deliver the needs and expected functions you require.
- Customer Service: Questions asked
- Style: Do you want a slim case, a colored case, or maybe a design that reflects your style?
- Protection: Protective cases can protect the iPhone frame and include a screen protective…
- Weight: Do you prefer a protective cover that has some weight or do you prefer it thin and light?
- Warranty: Is it important for you to have warranty coverage, just in case the protective cover fails?
- Needs: Your activity level can impact your protective case needs… do you run a lot or are you on the go constantly that make it difficult to keep an iPhone on you without it falling? Are you sedentary and don’t move around a lot, no worries the phone falls much? Are you on the phone a lot and need hands-free? Are you around water a lot?
- Function: Is it easy to put it on your phone and remove, or difficult? Can you add charge cors and earphones easy, or hard, or not at all? Can the camera easily take pictures or is it cumbersome to do?
So, should you go with Otterbox or one of their competitors, and if so who?
To help you make a comprehensive decision, I have provided an extensive list of Otterbox competitors for your review and consideration.
They manufacture protective cases for mobile phones, tablets, and music players. They have been in business since 1998 and are located in St. Fort Collins, CO
Otterbox protective cases range in pricing from $39.95-$79.95
If you search the Internet before purchasing, you will find various Otterbox discounts from a variety of sources, such as Rakuten, Groupon, Couponfollow, and many more. Some even offer cash backs.
|Robust Case Covers||Bulky Cases|
|Port Covers to prevent dust and dirt||Hip Holsters break easily|
Otterbox has suspended the Customer Service phone support during COVID-19 however, they do have a Customer Support webpage that provides Live Chat 10-2MT, Tuesday to Thursday, and a form you can submit online for questions and support.
Trustpilot gave 2 stars mostly due to poor customer service and not standing behind their warranty or making it difficult to submit a warranty. Ratings are current.
Influenster gave 4.5 stars as most customers were happy with the product however, the ratings are not the most recent of this year.
Otterbox provides a 1-year warranty against defects in material or workmanship.
A few of our Otterbox reviews:
- Lifeproof vs Otterbox Cases
- Otterbox vs Speck Cases
- Otterbox Symmetry vs Commuter
- Spigen vs Otterbox Cases
Supplies cell phone cases for Apple, Samsung, and Google. Also, protective cases for tablets and laptops and accessories. UAG’s headquarters is located in Laguna Niguel, CA and they were established in 2005.
Their pricing ranges from $9.95 – $69.95
|Protects Well||Not Grippy|
|Slim||Poor Customer Service|
Their website has a Support page to engage in a Chat, North America and Europe phone numbers to contact by text, or to create a support ticket.
UAG offers a Limited Warranty Period 1a. product type which warrants the product for 1 year from the date of purchase (except for Monarch Series cases)
Is a manufacturer of protective cases for iPhone, iPad, Samsung, and Google, plus tablets, and music players. They are located in Fort Collins, CO and their business started in 1998.
The iPhone protective cases range from $33.96 to $89.99
|Waterproof for 1 hour in 6.6 ft of water||Pricey|
|Snow, Dirt, and Shockproof||Difficult Customer Service|
|Drop-proof up t 6.6 ft||Limited Style Choice|
You can contact Sales & the Support Line via phone: 1-888-533-0735. Their website also includes a live chat between 10am to 2pm MT, Tuesday to Thursday.
1-year for the original date of purchase of the product from an Otter-authorized dealer.
They are an online retailer that offers iPhone Protective cases and various accessories. Their head office is located in Springhill, Virginia.
Pricing: The price of Sonix iPhone Protective Cases range from $19 to $65. Their headquarters are in Torrance, CO
|Trendy Styles||Large Variety|
|Protects Well||Styles may not be for everyone|
|Easy to Install and Remove||Pricey|
Their website has a Contact page with an email address to contact customer service.
Amazon shows a 4.7 rating out of 5. Many folks love their case, a small amount was not impressed.
Limited lifetime warranty with proof of purchase. The protective case will be refurbished, replaced, or exchanged with a product of equal or lesser value at Sonix’s discretion. You will be responsible for shipping costs.
Provides cell phone accessories. They are located in Arlington Heights, IL.
Price ranges for protective cases from $6.99 to $13.99
|Lifetime Warranty||Turns Yellow|
|Port Covers||Feels Inexpensive|
Their website provides a Contact Us page that includes contact information by phone, email, or via the website they also include a customer service chat box.
The Review Indes rates the case at 9.3
A lifetime warranty needs to be registered and is provided on protector cases. If the case is not registered then only a 1-year warranty will be provided.
They offer cell phone cases for Apple, Samsung, Google, LG, Huawei, and others plus accessories. Spigen’s headquarters is located Irvine, CA and they have been in business since 2005.
iPhone Cases prices range from $14.99 to $44.99
|Stylish cases||Low Quality|
|Affordable||Weak iPhone coverage|
|Large product range||iPhone case wears down quick|
Their official website provides a Help Center section to search for frequently asked questions and to contact them. A support ticket is generated to track your issue.
Trustpilot rated Spigen with 4.3 stars. A total of 73% of customers found the product(s) excellent, 13% provided a bad review for various reasons.
Influenster has high ratings for Spigen…stating it is affordable and has saved phone damage from falls.
Warranty / Guarantee
They provide a 2-year warranty if you buy their products directly from their website.
Spigen provides a 30-day money-back guarantee.
Provides iPhone cases designed by expert fashion editors, and other accessories. They are located in Portland, OR, and were established in 2011.
They offer 4 iphone protector case options…
- Various colours – $ 55 to $ 70
- Signature Prints – $ 70 each
- Featured Artists – $60 each
- Customized – $70 each
|Sleek and stylish design||Pricey|
|Lightweight||Mirrored cases scratch easily|
Their website provides a Contact page to submit questions and concerns to their customer service team.
Trustpilot reflects a 4-star review…most customers were happy with the quality of the product, but slow delivery, and there were mixed reviews on customer service.
Influenster reflects a 4.5-star rating with customers stating their happiness with the beauty of the case and its durability
Returns & Exchanges
If you are unhappy with the product they ask you to email the reason why. This must be done within 10 days from receipt of your case. They will then give you instructions on returning the case. You will have to cover the cost of shipping. If your case was customized, it will be subject to a 50% processing fee on the refund price.
Sells aluminum and waterproof cell phone protective cases and other accessories. Headquarters Vancouver, BC
Protective cases range from $19.99 to $109.99
On their website, they offer 20% off selected items and free shipping over $50
|Durable||Water Resistant Cases|
|Multiple Selections||Tough Cases|
Their website has a Contact Us page to contact customer service via webpage or email.
Knoji reflects a 4.3 rating for Hitcase based on price point, damage resistance, and more.
30 Day money-back guarantee within 1 month of your protective case purchase.
Their warranty covers products against defects in material or workmanship for a period of 1 year from the date of purchase.
They provide iPhone Protective Cases and accessories. They are located in Georgia, USA and their manufacturing is in China.
The cost of an iPhone and Android protective case is $28
|Affordable Price||Inexpensive Quality|
|Design is Tough and Slim||Holster brakes easily|
|Easy to put on and take off||Fitting Issues|
Supcase has a Contact Us page that provides a US and UK office address and a form to submit with questions and concerns.
Influenster appears to have a 5-star rating.
US Reviews lists Supcase with a 10-star rating for ordering, service, pricing, and delivery.
Protective cases are covered by a 1-year warranty from the date of purchase.
They provide biodegradable protective cases for iPhone and Android and also various other accessories. Their products are 100% compostable and if disposed of properly, the cases take 3 months to decompose. You are able to bury the case in your backyard, at a local compost center, in your recycling bin if your local supports bioplastics, or you can mail your case to Pela 360 program for disposal. If you mail the case to Pela 360 program, you will receive 20% off your next purchase. Pelacase’s headquarters is located in Kelowna, BC, founded in 2007.
Pelacase offers 5 categories of protective cases with multiple choices to pick from.
- Best Sellers $35.95-$44.95
- Wallet Case $53.95-$58.45
- Premium Engraved Cases $40.45-$44.95
- Clear Cases $40.45 each
- Classic Colours $35.95 each
For USA Customers, they offer the “Try Before Buy Offer”- you get a trial period of 7 nights to try a Pela Case for free.
|100% biodegradable material||Pricier than some competitors|
|5% of all sales donated to ocean||Durability test results unknown|
|Multiple Choices||Case cover color fades quickly|
The Pelacase has a ‘Contact Us’ section that provides a mailing address, and a direct email address for customer service.
Trustpilot rates them with a 4.7 star mostly based on value, style, and that the product is environmentally friendly.
Amazon rates them with 4.6 stars, mostly stating that the product is slim, soft, but pricey.
Happiness Guarantee: They provide a 100% Guarantee based on 90-days (from receipt of product) for a refund. The protective cases are built to last 2 years, as that is what they estimate your iPhone to last. They state that the climate can impact the longevity of the case as well as wear and tear from taking the case off and putting back on can impact the case. Returns are subject to a $5.00 restocking fee, a $12 USD shipping fee, and a currency exchange rate.
Answer: The iPhone Protective Cases can mostly be bought from each individual supplier’s website. If not, then you can likely search for the cases online through Amazon, Best Buy, Walmart, Staples, Etsy, or eBay.
Answer: Implement due diligence. Be smart and careful when handling your iPhone. Place a protective cover over your phone, handle your phone with care, keep it away from water and the edges of tables, avoid running with it, or avoiding manual labor unless it is secured in place.
iPhone Protective Cases have multiple suppliers who have multiple competitors…even knock-off companies. It is best to do your due diligence to ensure your expensive iPhone is protected. The protective case doesn’t have to be expensive, it’s the quality that counts. The material should be durable to withstand drops and then your choice should balance with cost and your style…. bulky, lightweight, color, pattern, and so on. Many of us don’t really think about Warranty until the unthinkable happens, so since you are trying to weigh out your options on Suppliers and what they offer, please consider the best Warranty out there.